I want a printed eGift Card to present to someone as a gift. How can I accomplish this?
Simply personalize the eGift Card for your recipient, have it sent to yourself, and then print it. To do this, enter your own email address in the "Recipient Email" field, and check the box next to "This is for me." Enter your recipient's name and your own personal message on the Gift Card preview, and complete the transaction normally. You will receive an eGift Card alert via email. Follow the instructions in the message to retrieve your eGift Card, and then click "Print this page." The resulting printout may be presented as a gift to the recipient, and may be redeemed online or in our retail stores.
Simply personalize the eGift Card for your recipient, have it sent to yourself, and then print it. To do this, enter your own email address in the "Recipient Email" field, and check the box next to "This is for me." Enter your recipient's name and your own personal message on the Gift Card preview, and complete the transaction normally. You will receive an eGift Card alert via email. Follow the instructions in the message to retrieve your eGift Card, and then click "Print this page." The resulting printout may be presented as a gift to the recipient, and may be redeemed online or in our retail stores.
Can I purchase an eGift Card with other merchandise in the same transaction?
No. The purchase of an eGift Card is operated by our third party partner, CashStar. To buy Gap, Old Navy, Banana Republic, Piperlime or Athleta merchandise, you will need to go to one of our websites (gap.com, oldnavy.com, bananarepublic.com, piperlime.com, and athlete.com) and make the merchandise purchase in a separate transaction.
No. The purchase of an eGift Card is operated by our third party partner, CashStar. To buy Gap, Old Navy, Banana Republic, Piperlime or Athleta merchandise, you will need to go to one of our websites (gap.com, oldnavy.com, bananarepublic.com, piperlime.com, and athlete.com) and make the merchandise purchase in a separate transaction.
What exactly does the recipient receive when I send an eGift Card?
On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing the eGift Card you created (the design you selected, with your recipient's name and your personalized message), its value and code number. The page also gives simple instructions for redeeming the eGift Card.
On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing the eGift Card you created (the design you selected, with your recipient's name and your personalized message), its value and code number. The page also gives simple instructions for redeeming the eGift Card.
How do I know the recipient actually received the eGift Card I sent them?
You will receive an email confirming delivery and a message notifying you that the eGift Card has been viewed. If the eGift Card is not viewed within 7 days after delivery, you will receive a message with options for resolving the issue. We will send you another message 15 days after delivery if no action is taken. You may also contact CashStar Customer Support at 1-866-853-9918 with the order number from the email you received confirming your purchase, and we can tell you if the recipient viewed their eGift Card.
You will receive an email confirming delivery and a message notifying you that the eGift Card has been viewed. If the eGift Card is not viewed within 7 days after delivery, you will receive a message with options for resolving the issue. We will send you another message 15 days after delivery if no action is taken. You may also contact CashStar Customer Support at 1-866-853-9918 with the order number from the email you received confirming your purchase, and we can tell you if the recipient viewed their eGift Card.
When does the eGift Card expire?
Like our plastic gift cards, there is no expiration date on your eGift Card. We recommend that you redeem it soon after you receive it, so you don't forget.
Like our plastic gift cards, there is no expiration date on your eGift Card. We recommend that you redeem it soon after you receive it, so you don't forget.
How do I check my eGift Card balance?
To check your eGift Card balance, go to the Gift Card page on one of our websites and click "Check a Gift Card Balance".
To check your eGift Card balance, go to the Gift Card page on one of our websites and click "Check a Gift Card Balance".
Is my order secure?
All personal and financial information is transmitted using the https protocol over a Secure Sockets Layer (SSL), utilizing state-of-the-art technology for consumer protection. Behind the scenes, your Web browser is sending all personal and financial information over SSL. The eGift Card purchase process is fully PCI compliant. If you have any questions or concerns, please contact CashStar Customer Support at 1-866-853-9918.
All personal and financial information is transmitted using the https protocol over a Secure Sockets Layer (SSL), utilizing state-of-the-art technology for consumer protection. Behind the scenes, your Web browser is sending all personal and financial information over SSL. The eGift Card purchase process is fully PCI compliant. If you have any questions or concerns, please contact CashStar Customer Support at 1-866-853-9918.
What if I lose my eGift Card?
Your eGift Card has cash value and should be safeguarded as such. If you misplaced your eGift Card, you can reprint it if you bookmarked it in your browser or click on the link in the original email. If your eGift Card was lost or stolen, contact CashStar immediately at 1-866-853-9918. If your eGift Card has not been redeemed or has some remaining value, CashStar can cancel the original and reissue a new eGift Card to you for the remaining value.
Your eGift Card has cash value and should be safeguarded as such. If you misplaced your eGift Card, you can reprint it if you bookmarked it in your browser or click on the link in the original email. If your eGift Card was lost or stolen, contact CashStar immediately at 1-866-853-9918. If your eGift Card has not been redeemed or has some remaining value, CashStar can cancel the original and reissue a new eGift Card to you for the remaining value.
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